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WooCommerce follow up emails

WooCommerce Custom Product Emails

January 9, 2017 by Pat Fortino

I had a client who wanted use WooCommerce to sell tickets to seminars she teaches. No problem. WooCommerce can easily handle that. But she also needed to send a custom email for each seminar with time, location, and links to pdf documents. The Follow Ups plugin by WooCommerce is perfect for creating WooCommerce Custom Product Emails, plus much more.

WooCommerce Custom Product Emails

The following tutorial explains how to create WooCommerce Custom Product Emails.

Note: This tutorial requires that you have WooCommerce and the WooCommerce Follow Ups plugin installed.

  1. Download and install WooCommerce Follow Ups plugin. The plugin is $99, but well worth it. Very easy to use and lots of follow up customer email options. How to Install WordPress Plugins.
  2. Go to Follow Up Emails  and click the Create New Follow-Up button.
    The Edit Follow-up screen is displayed.
    Woocommerce Follow Up Emails Setup
  3. Enter a Follow Up name and email subject line.
  4. Enter the Follow Up email text.
  5. From the Follow-up Type list, select Storewide Email.
  6. From the Template list, select WooCommerce.
  7. Click the Triggers tab.
    Woocommerce Follow Up Emails: Details
  8. In the Sending Delay field, enter 1 minute.
  9. From the Trigger list, select after Order Status: completed.
  10. From the Enable for list, select A specific product
  11. In the Product field, search for the product to which you want to send this custom email.
  12. Click the Settings tab.
    Woocommerce Custom Emails Settings
  13. Check the Always Send option. Checking this option means Follow Up emails are sent whenever a customer buys the product.
  14. Click Save Email to save the follow up email.
  15. If you want, you can send a test email.
  16. Enter your email and select as a product.
  17. Click Send Test to send the follow up email to the specified email address. Or, click Preview in browser to preview the follow up email in your browser.

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